1. Introduction
Welcome to Huby ("we", "our", or "us"). We operate the website huby.my and provide a link-in-bio platform. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.
By using Huby, you agree to the collection and use of information as described in this policy.
2. Information we collect
We collect the following types of information:
- Account information: Your username and email address when you register.
- Profile content: Links, titles, and appearance settings you add to your Huby page.
- Usage data: Page views and link clicks on your public Huby page (aggregated, no personally identifiable visitor data).
- Payment information: Processed securely by Stripe. We store only your Stripe customer ID — we never store card numbers.
- Communications: Messages you send us via our contact form.
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve the Huby platform.
- Send transactional emails (account confirmation, password reset, subscription receipts).
- Show you analytics about your own page's performance.
- Respond to your support requests and messages.
- Detect and prevent fraud or abuse.
We do not sell your personal data to third parties. Ever.
4. Cookies and tracking
Huby uses minimal, essential cookies only — to keep you logged in and to remember your preferences. We do not use advertising cookies or third-party trackers.
5. Data sharing
We share your data only with the following trusted service providers, and only as needed to operate the service:
- Stripe — payment processing
- Resend — transactional email delivery
All providers are contractually required to protect your data and use it only to provide the services we've engaged them for.
6. Data retention
We retain your account data for as long as your account is active. If you delete your account, your data is permanently deleted within 30 days, except where we are legally required to retain it longer.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your account and data.
- Object to or restrict our processing of your data.
- Export your data in a portable format.
To exercise any of these rights, contact us at contact@huby.my.
8. Security
We take reasonable technical and organizational measures to protect your personal data — including encrypted storage, HTTPS transport, and hashed passwords. No method of transmission over the internet is 100% secure, but we do our best to protect your information.
9. Children's privacy
Huby is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to this policy
We may update this policy from time to time. We'll notify registered users of significant changes by email. The "Last updated" date at the top of this page always reflects the latest version.
11. Contact
For any privacy-related questions or requests, please contact us at contact@huby.my.